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MERCH

Can I pay off my purchase early?

Yes! There’s no penalty for paying early.

How do I make my payments?

You can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. Affirm will send you email and text reminders before payments are due.

​Can I return an item I bought with Affirm?

Yes — you can return an item you bought with Affirm by initiating the return process with the store.

​Does checking my eligibility affect my credit score?

No — your credit score won’t be affected when you create an Affirm account or check your eligibility. If you decide to buy with Affirm, this may impact your credit score. You can find more information in Affirm’s Help Center.

​Do I need a mobile number to use Affirm?

​Yes, you’ll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it’s really you who is creating your account and signing in.

​Where can I learn more about Affirm?

You can visit their website at affirm.com.

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AFFIRM + CONCERT ALLY MERCH FAQs

AFFIRM + CONCERT ALLY MERCH FAQs

Concert Ally Backpack
  • Concert Ally Backpack
  • Concert Ally Backpack
  • Concert Ally Backpack
SKU: conbkp1

Concert Ally Backpack

$250.00Price
Excluding Sales Tax |
Color
The Concert Ally + North Face Fall Line Backpack
 
A premium backpack from Concert Ally Inc /w The North Face logo - perfect for any type of event or group! When headed to work or school, this streamlined 28-liter backpack can carry your must-have electronics and gear! It can also organize and protect other electronics, snacks, water and maybe a fleece—meeting your entire daily carrying needs.
  • RETURN POLICY
    Last updated August 19, 2022
     
    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
     
    RETURN PROCESS

    To return an item, please email customer service at support@concertally.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

     
    Concert Ally Inc
    Attn: Returns
    RMA #
    2800 Post Oak Blvd STE 4100
    Houston, TX 77056
    United States
     
    You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 
     
    REFUNDS
     
    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
     
    EXCEPTIONS
     
    The following items cannot be returned or exchanged:
     
         ●     Event Tickets
         ●     Custom Items
         ●     Any product missing the serial number or UPC Gift cards (except as required by law)
         ●      Downloadable software products. Also, (Digital) marketing & promotions
         ●     Online subscriptions after they have been accessed
         ●      Gift cards (except as required by law)
         ●     Note: Concertally.com doesn't accept returns for items fulfilled by third-party sellers. The seller determines the return policy. You can see specific information per item in Your Orders. If the item you purchased from Concertally.com is returnable, you'll see a message saying so when you select Return or Replace Item in Your Orders. If the item is not returnable per the Concert Ally Inc return policy, you will not see any message. If you have a nonreturnable item that arrived damaged or defective, you can request a refund or replacement in Your Orders. If the refund or replacement option is not available, you can contact us.
     
    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
     
    Please Note
     
         ●     A 15% restocking fee will be charged for all returns.
         ●     Sale items are FINAL SALE and cannot be returned.
         ●     Note: Concertally.com doesn't accept returns for items fulfilled by third-party sellers. The seller determines the return policy. You can see specific information per item in Your Orders. If the item you purchased from Concertally.com is returnable, you'll see a message saying so when you select Return or Replace Item in Your Orders. If the item is not returnable per the Concert Ally Inc return policy, you will not see any message. If you have a nonreturnable item that arrived damaged or defective, you can request a refund or replacement in Your Orders. If the refund or replacement option is not available, you can contact us.
         ●     *** Event Tickets - No refunds or returns. All sales are final. *** exceptional on cancel events by the "organizer" of the specific event created. Or determined reasons of cancellation..
     
    QUESTIONS
     
    If you have any questions concerning our return policy, please contact us at:
     
    +1 855 490-2559
    support@concertally.com
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